Once you approve the final digital mockup, your custom tent goes straight into production and is printed within 24 hours. From there, delivery takes 4 to 5 business days. We will provide you with tracking numbers and regular status updates so you know exactly when your package will arrive.

For the best print results, we prefer vector file formats such as .AI (Adobe Illustrator), .EPS, .SVG, or vector .PDFs. If you don't have vector artwork, simply send us the highest quality picture you have available (like a high-resolution .PNG or .JPG). We are also fully equipped to work with and welcome AI-generated pictures!

Our packages are designed to give you everything you need for a complete setup. Depending on the tier you choose, a package generally includes the heavy-duty aluminum frame, a fully custom-printed canopy top, a carrying bag, and essential hardware. Upgraded packages often include add-ons like custom back walls, side panels, or matching promotional flags.

Yes. We use standard color matching during our printing process to ensure your tent perfectly matches your existing branding and logos.